Healthcare Secure Virtual Desktops with NovaCore Connect

Problem:
A multi-location medical practice was struggling to keep up with modern compliance requirements. Staff needed to access Electronic Health Records (EHR) and imaging software from different clinics, home offices, and even on the road. Their existing IT setup was slow, lacked proper security controls, and was vulnerable to phishing attacks. Compliance audits were a nightmare due to fragmented access logs and inconsistent endpoint controls.

Solution:
NovaCore Systems deployed a NovaCore Connect -based Virtual Desktop and Application Delivery solution. This allowed doctors, nurses, and admin staff to access their clinical software securely from any device. We enabled multi-factor authentication, full encryption, and centralized role-based access control. Integration with  Active Directory allowed seamless user management and single sign-on. We also added advanced email filtering and threat detection to stop phishing attempts before they reached inboxes.

Outcome:

• Staff could securely access EHR and imaging apps from any location, improving patient care coordination

• HIPAA compliance was streamlined with centralized access logs and reporting

• Support tickets for remote access dropped by 40%

• IT staff gained centralized control, reducing administrative overhead

• Confidence in security increased across the organization